Eleanor simplifies daily operations at luxury resorts through one unified platform, replacing the need for multiple separate solutions, reducing integrations and bringing operational data together for better visibility and smarter decisions.

From check-in, guest messaging and upselling to experience bookings, in-stay surveys, housekeeping, maintenance and departures, Eleanor brings essential workflows into one intuitive system. Teams spend less time switching systems and chasing updates, and more time getting things done.

Founded in 2018 and headquartered in the United Kingdom, Eleanor supports more than 10,000 guest-facing employees across branded and independent resorts worldwide.

Eleanor was named Runner-Up for Best Concierge Software at the Hotel Tech Awards 2026.